How I can get a smart card?

Procedure of getting a smart card is very simple. Fill up the application form and attach an Identity Proof and Address Proof with the Application Form alongwith a payment of Rs. 350/-. Rs. 300/- is refundable security deposit and Rs. 50/- will be for recharge. In case of Identity Proof or Address Proof is not there than security deposit will be Rs. 1500/-.

After filling the form deposit it to Metro Station Cycle Stand by paying fees by cash or cheque favouring Delhi Cycles Pvt Ltd. Smart Card will be issued within two working days after verification at your door step and an activation SMS will be sent on registered mobile no which will be required for one time activation of the card at any Cycle stand or sub-stand. In case of security deposit of Rs. 1500/- card will be issued same day.

Download Application Form

 

Damage to the Cycle/ Loss of Cards

Any damage to the cycle will be the whole responsibility of the commuter.

What if my card is lost

If card is lost, commuter will inform the call center and will be responsible for usage of the card up to 4 hrs of the information to the call center. Card will be blocked by the call center executive and system will not allow transactions on blocked cards.